Shipping Policy

This Shipping Policy explains how orders placed on https://www.x37vracing.com/ are processed and delivered. This policy should be read alongside our Privacy Policy, which explains how personal data is used during the fulfilment and delivery process.

ORDER PROCESSING

All orders are processed after payment has been successfully completed. Orders are typically processed within 1 to 3 business days. Processing times may vary depending on product availability, supplier location, and order volume.

You will receive an order confirmation email once your order has been placed.

DROP-SHIPPING AND FULFILMENT

Some products sold on this Website are fulfilled using a drop-shipping model. This means certain products may be shipped directly to you from third-party manufacturers or fulfilment partners rather than from our own premises.

To fulfil and deliver your order, limited delivery information such as your name, delivery address, and contact telephone number (where required by the courier) may be shared with these fulfilment partners. This information is shared solely for order fulfilment and is handled in accordance with our Privacy Policy.

SHIPPING DESTINATIONS

We currently ship within the United Kingdom. If international shipping becomes available, this policy will be updated accordingly.

DELIVERY TIMES

Delivery times vary depending on the product, manufacturer location, and courier service used.

Estimated delivery times may be provided at checkout but are estimates only and not guaranteed. Delays may occur due to circumstances beyond our control, including courier delays, customs processing, or supply chain disruptions.

SHIPPING COSTS

Shipping costs are displayed at checkout before you complete your purchase. Any applicable shipping charges must be paid at the time of order.

CUSTOMER RESPONSIBILITIES

Customers are responsible for providing accurate and complete delivery information at checkout. We are not responsible for delays, losses, or failed deliveries caused by incorrect or incomplete address details.

If an order is returned due to an incorrect address, additional shipping charges may apply.

ORDER TRACKING

Where available, tracking details will be provided once your order has been dispatched. Tracking availability depends on the courier and fulfilment partner used.

CUSTOMS, DUTIES, AND TAXES

If an order is shipped from outside the United Kingdom, customs duties, import taxes, or additional charges may apply. These charges are the responsibility of the customer unless otherwise stated.

DAMAGED OR LOST ITEMS

If your order arrives damaged or is lost in transit, please contact us as soon as possible at x37vracing@gmail.com with your order number and relevant details. We will work with the fulfilment partner or courier to investigate and resolve the issue.

FAILED DELIVERIES

If a delivery attempt fails because the customer is unavailable or due to incorrect delivery information, re-delivery may be subject to additional charges.

DATA PROTECTION AND PRIVACY

Only the minimum personal data required to fulfil and deliver orders is shared with fulfilment partners. All personal data is processed securely and in accordance with UK data protection laws and our Privacy Policy.

CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

If you have any questions regarding shipping or delivery, please contact us at:

Email: x37vracing@gmail.com